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OndLingua

Portal · client kiosk

Four taps. On the line.

For clinicians, caseworkers, custody sergeants and frontline staff. A single-purpose tablet appliance for requesting a qualified interpreter, built to be used without training.

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Built for
One task
Training needed
None
Cover
Confirmed at booking
Client portal · step 01 of 04Demonstration data
The client portal's language step: a search box, then the languages interpreters are cleared for, with Turkish marked 'on the line' because an interpreter is signed in at that moment.

See who’s on the line before you book.

The live picker, photographed in a demonstration organisation. The languages and the on-the-line state shown are demonstration data, not today’s cover.

01What it does

Built for the moment it is needed.

Every design decision optimises for the moment someone needs an interpreter. Nothing else competes for attention.

  • 01

    Four taps to an interpreter

    Language, method, optional preference, connect. No menus, and no settings to remember between shifts.

  • 02

    Tablet-mounted, ward-ready

    Designed for landscape tablets at triage desks, A&E bays and booking suites. Large touch targets, paper-grain typography, no scroll on the active flow.

  • 03

    Signed-language aware

    BSL and ISL automatically route to video — the clinician never has to think about it. Phone is disabled and visibly explained when the request needs sign.

  • 04

    Context that travels with the call

    Optional clinical and case tags (A&E triage, maternity, mental health, safeguarding, PACE, housing) shape the routing and brief the interpreter before they pick up.

  • 05

    Locked-down appliance UI

    Single-purpose surface. No nav bar, no settings, and no way for a frustrated user to wander off-flow.

  • 06

    Live audit trail

    Every session is timestamped and visible to your administrators. Sessions themselves are not recorded.

02Where it lives

Three rooms, one appliance.

Same UI, same flow, same training. The clinical, public-sector and legal frontline each get a tablet calibrated to their station identity and routing context.

  • A&E triage

    Triage nurse at the bedside, patient who arrived without English. Tap, tap, tap, connected — before the curtain closes.

  • Council reception

    Housing duty officer with a walk-in family. Phone or video, depending on whether documents need to be co-read.

  • Police booking desk

    Sergeant on the booking desk, with a qualified interpreter on the line from the first sentence.

Get started

Ready to log into the client kiosk?

Portal accounts are set up by us, not by self-service sign-up. If your organisation is already working with us, sign in — otherwise request access and we'll set you up.

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  • Encryption

    Traffic is encrypted in transit. At rest, the most sensitive vetting fields are encrypted at column level; the database volume itself is not, and we say so.

  • Vetted interpreters

    Qualifications and ID checked

  • UK GDPR

    Processing terms agreed with every client at contract stage