01Language services

Qualified interpreters, on demand.
Across the UK.

OndLingua connects hospitals, councils, legal teams and businesses with qualified, vetted interpreters and translators — by phone, by video and on-site. Founded by a language-services operations specialist with nine years' experience supporting NHS and public-sector language provision.

A new UK provider built on public-sector operational experience — vetting-first, GDPR-compliant, transparent.

Request a quote Join as an interpreter

Coverage

Telephone · on any lineVideo · browser-basedScheduled · named interpreterOn-site · face to face

How we connect youAvailable across the UK

Your team

Vetted interpreter

TelephoneOPI— Rapid three-way calls, on any line

OndLinguaQualified interpreters, on demand

02Who we serve

Built for the teams that language barriers slow down.

We serve the organisations where accurate interpreting matters most — NHS and healthcare providers, local authorities and social services, solicitors and caseworkers, charities and community organisations, and businesses working across languages.

Healthcare
Local government
Legal
Charities & NGOs
Business

03Interpretation modes

Four ways to interpret.

Four ways to reach a qualified interpreter — by telephone, by video, booked ahead, or in the room. Every booking is coordinated by our team today; instant matching and our mobile apps are in development.

Mode 01
Telephone (OPI)
Rapid three-way calls on any line — ideal for reception desks, triage, short appointments and out-of-hours cover by arrangement, charged at out-of-hours rates.
Mode 02
Video (VRI)
Visual context where it matters: clinical consultations, safeguarding conversations and BSL. Browser-based joining — nothing for service users to install.
Mode 03
Scheduled
Pre-booked interpreters for consultations, hearings and meetings, with named-interpreter continuity for ongoing casework where needed.
Mode 04
On-site
Face-to-face interpreters for complex, sensitive or extended appointments, matched to specialism and, where requested, gender.

06Sectors

Built for every sector.

Healthcare, legal, public sector, emergency response, business, conference — and six more. Each with its own terminology, protocol and interpreter briefing.

All industries

Sector 01

Healthcare

Hospitals, clinics, community and mental-health services. Interpreters briefed on clinical settings, safeguarding and the Accessible Information Standard.

Clinical-setting interpreter briefing
BSL and rare-language sourcing
Consent, discharge and assessment support

Sector 02

Legal

Solicitors, caseworkers and tribunals — with interpreters experienced in immigration, family and criminal matters, and NRPSI registration as standard for spoken languages.

NRPSI / DPSI-qualified or equivalent
Specialty: immigration, family, criminal
Interpreters briefed on hearing protocol

Sector 03

Public sector

Local government, housing, social services and registrars — safeguarding-aware interpreters with Standard DBS checks.

DBS-checked interpreter pool
Safeguarding and MCA aware
Scheduled and short-notice requests

Sector 04

Emergency

Urgent and unplanned requests, crisis lines, refugee triage and field settings, prioritised for fast interpreter allocation.

Priority handling for urgent requests
Phone-first — works on any line
Interpreters briefed for high-stress settings

Sector 05

Business

Meetings, HR processes and customer conversations — confidential, NDA-bound linguists.

NDA-bound interpreters
Per-engagement interpreter continuity
Itemised billing by cost centre

Sector 06

Conference

Remote simultaneous interpretation (RSI) for summits, conferences and events — multi-booth and multi-language.

RSI · simultaneous booth model
Multi-language output floors
Pre-event terminology briefing

Available today for direct engagements and subcontract partnerships. Public-framework participation is on our roadmap as the company grows.

07Our standards

Numbers can wait. Standards can't.

We're a new company, so we won't show you invented statistics. What we will show you is the bar every linguist on our roster has to clear:

Recognised qualification — DPSI, DPI, ITI, CIOL or equivalent
Professional registration — NRPSI (spoken) / NRCPD (BSL) where applicable
Standard DBS check
Two verified professional references
Signed code of conduct, confidentiality and GDPR terms

Incomplete files don't take assignments. No exceptions.

Our technology

Operations first. Platform next.

OndLingua is founded by someone who has spent nine years inside language-services operations — running NHS invoicing, interpreter payments and framework reporting — and who builds booking and dispatch systems hands-on. Our own platform (instant matching, client and interpreter portals, mobile apps) is in active development. Until it ships, every booking runs through a streamlined remote workflow with enterprise-grade phone and video tools — and exactly the same vetting standards.

Instant matchingClient portalInterpreter portalMobile appsIn development

Explore the technology

Built by an operator, not a reseller
Nine years inside language-services operations — NHS invoicing, interpreter payments and framework reporting — plus hands-on experience building booking and dispatch systems.
A streamlined remote workflow, today
Until our own platform ships, every booking runs through a streamlined remote workflow using enterprise-grade phone and video tools.
The same vetting either way
The tooling will change; the standards won't. Every linguist clears the same vetting bar whether the booking is handled by our team or by the platform.

Why choose us

Why OndLingua.

A new provider, run by someone who has spent nine years inside language-services operations — and who would rather tell you what is true than what sounds impressive.

Why OndLingua

Founder-led expertise

Nine years in UK language-services operations — NHS billing, interpreter management and framework reporting — now applied to building a better provider.

Vetting first

Every interpreter qualified, registered where applicable, DBS-checked and referenced before their first assignment.

Fair to linguists

Fair rates and prompt payment. Interpreters who are treated well stay — and deliver better outcomes for you.

Straight answers

You deal directly with the decision-maker. Quotes and replies within one working day.

11Compliance

Compliance, in plain sight.

We are a new provider and we say so. What is true today is listed as true; what we are working towards is listed as roadmap — never the other way round.

Our standards

True today

UK GDPR — registered with the ICO as a data controller
Published policies — Privacy, Terms, Safeguarding, Equality & Diversity, Modern Slavery, Environmental, Social Value, Complaints, Accessibility
Confidentiality and code-of-conduct terms signed by every linguist

On our roadmap — not yet held

Cyber Essentials certification — underway
NHS DSPT and ISO 27001 — on our roadmap

12Portals

Two doors, one platform.

Client and interpreter — each portal is built for a single audience and a single job. Sign in from the menu or jump straight in below.

Portal · 01

Client portal

For — Trusts, councils, legal firms

Launching with the platform. Today, bookings run through our rapid-response team — request a quote and we'll reply within one working day.

Booking, live activity and spend in one place
Spend visible per booking
Role-based access control
In development — request a quote today

Explore the client portal

Portal · 02

Interpreter portal

For — Linguists and BSL professionals

Join the network — applications open. Set your languages, specialisms and availability; get verified; take assignments that fit.

Set languages, specialisms and availability
Verification before your first assignment
Assignments matched to your specialism
Fair rates and prompt payment

Explore the interpreter portal

15Get a quote

Tell us where you'll use it.

We reply within one working day with pricing, availability and next steps.

Or email · [email protected]

Qualified interpreters, on demand.Across the UK.