01
Quality
Professional, vetted linguists and clear standards on every assignment. We measure ourselves on the accuracy and care of each conversation we carry.
About OndLingua
A UK language services provider, built on operational experience.
OndLingua connects hospitals, councils, legal teams and businesses with qualified, vetted interpreters and translators — by phone, by video, on-site and scheduled. We are a new company, founded by a language-services operations specialist with nine years' experience supporting NHS and public-sector language provision.
01Our purpose
Mission and vision
Mission
To make qualified interpreting easy to reach.
We exist to remove language as a barrier to care, to justice and to opportunity. In practice that means a roster of properly qualified, properly vetted linguists — and making the process of reaching one straightforward for the person who needs it, whether that is by phone, by video, on-site or booked ahead.
Vision
A world where language is never the obstacle.
We are building toward becoming a language services provider trusted across the public and private sectors — known for the calibre of our linguists, the integrity of every conversation we carry, and for a platform, now in development, that will make reaching them faster still.
02Our story
Born from a simple frustration.
Too often, the person who needs an interpreter most is the one left waiting — while a qualified linguist sits available elsewhere. We set out to close that gap.
03Values
What we stand for.
Four principles shape every assignment we carry and every interpreter we welcome into the network.
02
Accessibility
Language should never be the barrier between a person and the service they need. We are UK-based, with on-site interpreters across the UK and remote interpreting available internationally.
03
Trust
Confidentiality and integrity are built into how we work — from how we vet interpreters to how every session is handled and protected.
04
Technology
Our own platform — instant matching, client and interpreter portals, mobile apps — is in active development. Until it ships, every booking runs through a streamlined remote workflow on enterprise-grade phone and video tools.
04At a glance
What we do.
Language support across every channel, built on a roster of vetted professional linguists — with our own platform in active development behind it.
Interpreting
Video, phone, scheduled and on-site interpreting across a wide range of languages — for healthcare, legal, government and business settings across the UK.
- Video & phone
- Scheduled & on-site
- Professional, vetted interpreters
Translation
Accurate written translation and document services delivered by qualified linguists, with the same commitment to quality and confidentiality.
- Documents & correspondence
- Subject-matter specialists
- Reviewed for accuracy
Coordination, today
Every booking is coordinated by our team through a streamlined remote workflow. Our own instant-matching platform is in active development — we will say so plainly on the day it goes live.
- Coordinated by our team
- The same vetting either way
- Platform in development
05How we work
Two relationships, one standard.
A language services provider is only as good as both sides of the connection — the interpreters who carry the conversation, and the clients who depend on it.
With our interpreters
Qualified & vetted
Every interpreter is identity-checked, qualified and assessed before they take an assignment — and aligned with recognised professional bodies.
Matched to specialism
Interpreters work in the fields they're proven in — clinical, legal, financial, technical — never stretched beyond their competence.
Supported, not sidelined
A direct relationship, fair engagement and the context they need to do their best work — interpreters are partners, not a commodity.
Held to a standard
Feedback on every assignment goes back into the roster, so the standard holds as we grow.
With our clients
Quick to start
Tell us the languages, sectors and volumes you need and we'll get you connecting — no heavy procurement to be understood.
One partner, every channel
Interpreting by video, phone and in person, plus translation — coordinated through a single, accountable provider.
Visibility & reporting
Clear records of the support you use, so you can account for access, spend and outcomes across your organisation.
There when it counts
Out-of-hours cover by arrangement, charged at out-of-hours rates — and a team that actually answers. You deal directly with the decision-maker, and we reply within one working day.
06At a glance
A new provider, honest about the numbers.
We are building OndLingua deliberately — broadening coverage, growing the roster and working toward formal certification as we scale. These are the only figures we will publish until there are real ones to report.
- 300+Languages & dialectsIn our sourcing catalogue, including BSL
- 12Sectors coveredHealthcare to charity, and growing
- UKBased and registeredONDLINGUA LTD · company no. 17283866
- VettedEvery interpreterQualifications and ID checked before work
Standards & assurance
Certifications on roadmapHeld to a professional standard.
The conversations we carry are often the most sensitive ones people have. These are the commitments behind every one of them.
Professional standards
We work to the standards of the profession — interpreters holding a recognised qualification (DPSI, DPI, ITI, CIOL or equivalent) and registered with NRPSI or NRCPD where applicable. Registration is evidenced at vetting, before a first assignment.
Confidentiality & data protection
Confidentiality is a duty, not a setting. Sessions are encrypted, interpreters are bound by professional confidentiality, and personal data is handled in line with GDPR and UK GDPR.
Quality commitment
We measure ourselves on the accuracy and care of every conversation, with formal certifications on our roadmap as the company grows — an open commitment, openly held.
Work with us
Let’s make language the easy part.
Tell us the languages, sectors and settings you need to cover — we will come back with a straight answer within one working day.